Complete and sign
Your name, return address, phone and email, and the signed declaration that you own the items and are 18 or over.
Send your gold to us
The quickest way is to sign up online: fill in a short form and we’ll email you a number to write on a note in your parcel with your details, so we know it’s yours. Prefer paper? Download the seller form or we’ll post one to you. Nothing is sold until you accept our written offer.
What to put in the parcel
Your jewellery, each piece wrapped separately, and a note with the number we emailed you, your first and last name, driver’s licence number and state, email address, phone number and bank details (account name, BSB and account number) in a sealed envelope (or the signed seller form if you used paper). Keep your postage receipt: accept our offer and we reimburse your standard tracked postage; decline and we pay the return postage. Open your free My Gold Account to upload your ID, add your bank details and tracking number, and follow your parcel from posted to paid.
Post to: Mail Your Gold, PO Box 5165, Mordialloc VIC 3195. Use Australia Post Registered or Express Post with signature on delivery. Read the posting guide.
Printable seller paperwork
Download the seller form. Post it with your gold.
Print the seller declaration and posting guide, fill in your contact details and sign the ownership declaration. You don’t need to list or describe your items. We record each piece when the parcel arrives.
Photo ID
Easiest: upload the front and back of your driver licence (or passport / proof-of-age card) privately in your My Gold Account. Otherwise enclose a clear copy in a sealed inner envelope. Never send originals.
Using a passport?
Also include a recent utility bill or bank statement showing your name and residential address. Not needed with a driver licence or proof-of-age card.
Pack and post
Wrap each piece separately, place the paperwork inside, post tracked with signature on delivery and keep your receipt for postage reimbursement.
Send parcels to: Mail Your Gold, PO Box 5165, Mordialloc VIC 3195, Australia.
Please don’t email ID or bank details, or put them in the website contact form. Bank details are only requested once you accept an offer. Privacy policy.Free My Gold Account
Posted your gold? Track it in your free My Gold Account
Add your tracking number the moment you post, upload ID privately instead of enclosing copies, and follow your parcel from received to paid.
- Add your tracking numberTell us the moment you post, so your parcel is expected and logged on arrival.
- Upload ID privatelyFront and back of your licence go to encrypted storage for staff review, never by email.
- See every stepReceived → tested → itemised offer → your decision → payment and receipt, all in one place.
Email-verified login. Only you can see your records; we never show bank details or ID images in the portal.